Choose a product
Compare up to three models. If a price is not listed, ask for it on WhatsApp.
From selection to your home
Check the important details before ordering. The PRODOM team can help with availability, configuration and delivery.
Submit a request
Items with a listed price can be added to your cart. After checkout, save the link to your request details and status.
Agree the details
Our team will confirm availability, the final total, payment method and delivery terms.
Before you buy
What is included in the price?
Check the “What’s included” section on the product page. For furniture sets, confirm the list of items and each item’s dimensions. Mattresses, décor and extra modules shown in photos may be sold separately — confirm the contents with our team.
Availability and lead times
Confirmed availability is shown on the product page when provided. If an item is marked “Availability to be confirmed”, check stock in your city and delivery timing before payment.
Delivery, carrying and assembly
Discuss your city, address, floor, elevator and assembly needs. An estimate is available alongside this information. Our team confirms the final cost for furniture sets and non-standard delivery conditions.
How can I check my request?
After you submit it, a page will open with your request number, items and status. Select “Copy link” and save it. If you lose the link, contact PRODOM.
How does payment work?
Submitting a request on the website does not charge you. Selecting a bank helps our team arrange payment with you after the order is confirmed.
Warranty, exchanges and returns
Before purchasing, ask our team about the warranty period, how to make a claim, exchanges and returns. If a warranty period is provided, it is shown in the product specifications. Learn more: warranty and exchanges and returns.
How can I visit a showroom?
Contact PRODOM to confirm the exact address, arrange a visit and check whether the model you want is on display.